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Privacy Policy

Privacy Policy

Last Updated: November 2025

1. Introduction

Welcome to the privacy policy of Amino Peptides Ltd (“we”, “us”, or “our”).

We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (www.aminopeptides.co.uk) (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

This website is intended for laboratory research professionals and is not intended for children. We do not knowingly collect data relating to children.

2. Important Information and Who We Are

Controller

Amino Peptides Ltd is the controller and responsible for your personal data.

If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us using the details set out below.

Contact Details

  • Full name of legal entity: Amino Peptides Ltd
  • Email address: help@aminopeptides.co.uk
  • Postal address: 128 City Road, London, United Kingdom, EC1V 2NX
  • Company Number: 16838706

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

3. The Data We Collect About You

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

  • Identity Data: Includes first name, last name, username or similar identifier, and date of birth (strictly for age verification purposes, as our products are restricted to 18+).
  • Contact Data: Includes billing address, delivery address, email address, and telephone numbers.
  • Financial Data: We do not store full credit/debit card details. Payment data is processed securely by our third-party payment processors. We may store partial data (e.g., last 4 digits) for verification.
  • Transaction Data: Includes details about payments to and from you and other details of products (peptides and bacteriostatic water) you have purchased from us.
  • Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Profile Data: Includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
  • Usage Data: Includes information about how you use our website, products, and services.
  • Marketing and Communications Data: Includes your preferences in receiving marketing from us and your communication preferences.

4. How Is Your Personal Data Collected?

We use different methods to collect data from and about you including through:

  • Direct interactions. You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:
    • Create an account on our website;
    • Place an order for our products;
    • Request marketing to be sent to you; or
    • Give us feedback or contact us via our enquiry form.
  • Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies and other similar technologies.

5. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  1. Performance of Contract: Where we need to perform the contract we are about to enter into or have entered into with you (e.g., processing your order and shipping goods to you).
  2. Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., specifically ensuring our products are sold solely for research purposes and preventing misuse).
  3. Legal Obligation: Where we need to comply with a legal or regulatory obligation (e.g., age verification and keeping records for HMRC).

Purposes for which we will use your personal data

  • To register you as a new customer: Performance of a contract.
  • To process and deliver your order: (a) Manage payments, fees and charges; (b) Collect and recover money owed to us.
  • To manage our relationship with you: (a) Notifying you about changes to our terms or privacy policy; (b) Asking you to leave a review.
  • To administer and protect our business and this website: (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).
  • To use data analytics: To improve our website, products/services, marketing, customer relationships and experiences.

6. Disclosures of Your Data

We may have to share your personal data with the parties set out below for the purposes set out in paragraph 5 above.

  • Service Providers: Acting as processors who provide IT and system administration services.
  • Logistics Partners: Courier companies (e.g., Royal Mail, DPD) for the purpose of delivering your orders.
  • Professional Advisers: Acting as processors or joint controllers including lawyers, bankers, auditors, and insurers.
  • HM Revenue & Customs, Regulators and other authorities: Acting as processors or joint controllers based in the United Kingdom who require reporting of processing activities in certain circumstances.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

8. Data Retention

How long will you use my personal data for?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

By law, we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes (HMRC).

9. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to:

  • Request access to your personal data (commonly known as a "data subject access request").
  • Request correction of the personal data that we hold about you.
  • Request erasure of your personal data.
  • Object to processing of your personal data where we are relying on a legitimate interest.
  • Request restriction of processing of your personal data.
  • Request the transfer of your personal data to you or to a third party.
  • Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of the rights set out above, please contact us at help@aminopeptides.co.uk.

10. Third-Party Links

This website may include links to third-party websites (including scientific reference journals and payment gateways), plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

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